CONSULTATION
In order to improve the visibility of the enterprise, set up the corporate image, our company in the spirit of “ All the pursuit of high quality, high standards, customer satisfaction is the purpose. The spirit of providing customers with the most thoughtful service, the most reliable product quality, the following is the relevant service commitment:
1, our company will send track customer service commissioner after fully understand the needs of users for the customer selection and optimal inexpensive instrument to meet the requirements of the customers, and have obligation to the company's product features and the general situation of detailed introduced with customers, the process requires service commissioner must be honest and trustworthy, not allowed to exaggerate and false promises, if there is any violation will assume corresponding responsibility for all;
2. Our company has an independent sales experience center. Customers are welcome to organize relevant personnel to come to our company for trial investigation and guidance.
3. During the communication with customers, professional technical engineers provide on-site guidance and communication, and can provide relevant drawings, specifications and detailed parameters of the instrument, actively cooperate with customers to choose satisfactory products. Even if we fail to cooperate with our company due to other factors, we are willing to provide corresponding technical consultation for customers, so that customers can purchase products with advanced technology, reasonable price and reliable performance.
4. In the selection of raw materials and related accessories, we will choose the best manufacturers and suppliers, which can not only meet the performance requirements, but also facilitate the later maintenance and repair;
5. Under the same competitive conditions, our company sincerely provides you with the most favorable price on the basis of not reducing product technology and performance and changing product components;
Special Line Distribution
The delivery date:In case of special circumstances, we will communicate and coordinate with customers in advance. In case of special requirements, we will organize production, installation and strive to meet user needs.
Product distribution:Choose the express company and logistics company according to the size of the equipment. The company shall bear the equipment damage in the process of delivery, and arrange customers to replace the new equipment.
Products to sign for:After the product is delivered to the customer's designated place, the box shall be unpacked and checked to ensure that there is no quantity or quality problem with the equipment and accessories.
After-sales Service
Due to the different requirements and operating environment of each user, our sales engineers help users to establish scientific and economical material handling solutions by analyzing each link of material handling and applying our professional knowledge.
Response time: users call back the problem must be within 1 hour by the professional technical specialist priority response.
National unified 24-hour service hotline0312-8151583